Returns & Exchanges
We want you to love your new Kipling bag, but if you are not completely satisfied, we offer free returns within 30 days of purchase for all unused items in their original condition. Please ensure all tags remain attached to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided by the portal and secure it to the outside of your original shipping box.
Pack and Ship
Place your unused items with original tags inside the package and drop it off at any authorized carrier location near you.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing